Customer Relations Books

Browse New & Used Customer Relations Books

Results 1651 - 1700 of 1,820 for Customer Relations Books

1651.

Relational Enterprise Moving Beyond Crm to Maximize All Your Business Relationship by Cooper, Kenneth Carlton ISBN: 9780814406694 List Price: $29.95

$53.50

1652.

Saturn Difference Creating Customer Loyalty in Your Company by Lenz, Vicki ISBN: 9780471314493 List Price: $24.95

$98.82

1653.

Keep the Customer!: Managing Your Employees to Achieve Maximum Customer Service by Desatnick, Robert L. ISBN: 9780395538098

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1654.

Wake Up Your Call Center Humanize Your Interaction Hub by D'Ausilio, Rosanne ISBN: 9781557533876 List Price: $59.95

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1655.

The Butterfly Customer: Capturing the Loyalty of Today's Elusive Customer by O'Dell, Susan M., Pajunen, ... ISBN: 9780471641971 List Price: $34.95

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1656.

Building Quality Service: with competency-based human resource management by Van der Wagen, Lynn ISBN: 9780750689106 List Price: $59.95

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1657.

Keeping Customers in Good Times and Bad by Nykiel, Ronald A. ISBN: 9780681411920 List Price: $15.95

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1658.

50 Ways to Close a Sale (And Keep the Customer for Life) by Michaelson, Gerald A. ISBN: 9780688115678 List Price: $12.95

$95.56

1659.

Nebsm Caring For Customers by NEBS Management Staff ISBN: 9780750632980 List Price: $41.95

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1660.

High Performance Sales Organization: Creating Competitive Advantage in the Global Marketplace by Corcoran, Kevin J., Peterse... ISBN: 9780786303526 List Price: $27.50

$57.60

1661.

Value-Added Customer Service : The Employee's Guide for Creating Satisfied Customers by Reilly, Tom ISBN: 9780809231904 List Price: $11.95

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1662.

Customer Satisfaction: The Other Half of Your Job by Scott, Dru ISBN: 9780931961571 List Price: $7.95

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1663.

Become the Brand of Choice: Make Your Name a Powerful Brand - and Earn Millions by Hartman, Jason ISBN: 9780970185808 List Price: $19.95

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1664.

Call Center Agent Turnover and Retention: The Best of Call Center Management Review by Ahearn, Liz, Bauer, Barbara... ISBN: 9780970950796 List Price: $16.95

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1665.

Call Center Recruiting and New- Hire Training: The Best of Call Center Management Review by Craig, Mark, Hansen Harps, ... ISBN: 9780970950703 List Price: $16.95

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1666.

Crm Leadership by Petersen, Glen ISBN: 9781413400847 List Price: $20.99

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1667.

Crm Leadership by Petersen, Glen ISBN: 9781413400854 List Price: $30.99

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1668.

ROI: Building the Crm Business Case by Petersen, Glen ISBN: 9781413401097 List Price: $22.99

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1669.

Roi Building The Crm Business Case by Petersen, Glen ISBN: 9781413401103 List Price: $32.99

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1670.

Customer Satisfaction: The Other Half of Your Job by Scott, Dru, Crisp, Michael G. ISBN: 9781560520849 List Price: $10.95

$9.99 (Save 8%)

1671.

Thank You for Your Business by Wall, Linda M., Howard Publ... ISBN: 9781582293691

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1672.

Staffing Leadership Strategies Best Practices for Working With Customers by Aspatore Books Staff ISBN: 9781596221475 List Price: $27.95

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1673.

How to Complain by Stein, Mel ISBN: 9781904915027 List Price: $15.00

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1674.

Satisfaction Guaranteed by Baggett, Byrd ISBN: 9781558532861 List Price: $12.95

$2.69 (Save 79%)

1675.

Call Center Dictionary by Bodin, Madeline, Dawson, Keith ISBN: 9781578200436 List Price: $19.95

$52.58

1676.

Turning Lost Customers Into Gold by Cannie, Joan K. ISBN: 9780814451106 List Price: $19.95

$61.51

1677.

Sustaining Knock Your Socks Off Service by Zemke, Ron, Connellan, Thom... ISBN: 9780814451595 List Price: $22.95

$101.88

1678.

Satisfying Internal Customers First! (Quality Improvement Series) by Chang, Richard Y. ISBN: 9781883553043

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1679.

Capturing Customers' Hearts: Leave the Competition to Chase Their Pockets by Clegg, Brian ISBN: 9780273649311 List Price: $27.00

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1680.

Creating a Million Dollar Image for Your Business: Smart Strategies for Building an Image Th... by Gee, Bobbie ISBN: 9781879290068 List Price: $13.95

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1681.

Serving Them Right: Innovative and Powerful Customer Retention Strategies by Liswood, Laura A. ISBN: 9780887303463 List Price: $21.95

$63.53

1682.

Crm in a Week by Salter, Brian, Langford-Woo... ISBN: 9780340857663 List Price: $9.99

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1683.

Customer Advisory Boards A Strategic Tool for Customer Relationship Building by Carter, Tony ISBN: 9780789015587 List Price: $29.95

$63.93

1684.

Customer Advisory Boards A Strategic Tool for Customer Relationship Building by Carter, Tony ISBN: 9780789015570 List Price: $49.95

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1685.

Customer Care Excellence How to Create an Effective Customer Focus by Cook, Sarah ISBN: 9780749437923 List Price: $39.95

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1686.

Customer Care Innovative Thoughts on Customer Service by McAlindon, Harold, Anderson... ISBN: 9780931089657 List Price: $7.95

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1687.

Customer Centered Growth Five Proven Strategies for Building Competitive Advantage by Whiteley, Richard C., Hessa... ISBN: 9780788198229 List Price: $25.00

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1688.

Customer Care How to Create an Effective Customer Focus by Cook, Sarah ISBN: 9780749432362 List Price: $32.00

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1689.

Customer Care How to Improve Competitiveness, Staff Motivation by Cook, Sarah ISBN: 9780749420758 List Price: $32.00

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1690.

Customer Call Center Outback A Frontline Supervisor's Map to Sucess by Trotter, Michael D. ISBN: 9781557532596 List Price: $29.95

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1691.

Customer Power How to Grow Sales and Profits in a Customer-Driven Marketplace by Swaddling, David, Miller, C... ISBN: 9780970087942 List Price: $27.95

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1692.

Customer Management Scorecard Managing Crm for Profit by Woodcock, Neil, Stone, Merl... ISBN: 9780749438951 List Price: $65.00

$14.25 (Save 78%)

1693.

Customer Is King How to Exceed Their Expectations by Craven, Robert ISBN: 9780753506882 List Price: $14.95

$999.99

1694.

Customer Relationship Management Electronic Customer Care in the New Economy by Muther, Andreas ISBN: 9783540413776 List Price: $59.95

$91.18

1695.

Customer Relationship Management by Stone, Gene ISBN: 9781579741570 List Price: $55.01

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1696.

Customer Relations in Financial Institutions by McGuire, E. Patrick ISBN: 9780823701971 List Price: $15.00

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1697.

Customer Relations Handbook for Builders by Smith, Carol ISBN: 9780867184426 List Price: $20.00

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1698.

Customer Relations and Goodwill Letters 60 Ready-To-Use Models by Moroney, Mary H. ISBN: 9780872801479 List Price: $16.95

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1699.

Customer Relations and the Diversity Challenge A Trainer's Guide by Myers, Selma, Lambert, Jonamay ISBN: 9781883998165 List Price: $69.95

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1700.

Customer Courtesy National Grocers Association by Unknown ISBN: 9780318151113 List Price: $3.00

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