Customer Relations Books

Browse New & Used Customer Relations Books

Results 1601 - 1650 of 1,820 for Customer Relations Books

1601.

Knowledge Based Organization Four Steps to Increasing Sales, Profits, and Market Share by Alexander, James A., Lyons,... ISBN: 9780786303533 List Price: $25.00

$23.44 (Save 6%)

1602.

Partner$Ell Creating Lucrative and Lasting Client Relationships by Wares, Bruce ISBN: 9780840391032 List Price: $19.95

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1603.

Pay Attention! I'm Your Customer And the Reason You're in Business by Smith, Ken ISBN: 9781931646062 List Price: $16.95

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1604.

People Measurement Manual Measuring Attitudes, Behaviours and Beliefs in Your Organization by Wealleans, David ISBN: 9780566083808

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1605.

Mystery Shopping Get Paid to Shop by Poynter, James M. ISBN: 9780971358546 List Price: $50.00

$8.90 (Save 82%)

1606.

Guide to Customer Service by Unknown ISBN: 9781878604026 List Price: $25.00

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1607.

Handling Complaints Pocketbook by Boden, Angelena ISBN: 9781870471916 List Price: $8.95

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1608.

High Powered Customer Service Training Activities 26 Fast-Moving Training Ideas for Customer... by Lennon, Garry ISBN: 9781875889419 List Price: $29.95

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1609.

Leveraging Call Center Investments to Enhance Customer Satisfaction by Bleuel, William, Newton, Pe... ISBN: 9781928593379 List Price: $495.00

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1610.

Lip Service 50 Humorous Stories of the Worst Customer Service in America and Interviews With... by Becker, Hal ISBN: 9781886939486 List Price: $17.95

$61.76

1611.

Made in the U. S. A. How One American Company Helps Satisfy Customer Needs Through Strategic... by Hale, Roger L., Kowal, Rona... ISBN: 9781882407026 List Price: $14.95

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1612.

Making the Connection Keys to Quality Customer Service in Health Care Workbook by Myers, Pennie, Nance, Don W. ISBN: 9780962072376 List Price: $29.00

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1613.

Making the Organization Profitable Call Center Metrics That Matter by Anton, Jon ISBN: 9781557531834 List Price: $44.95

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1614.

Making Training Work How to Achieve Bottom-Line Results and Lasting Success by Gunter, Berton H. ISBN: 9780873893404 List Price: $5.00

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1615.

Measuring Customer and Service Profitability In the Finance Sector by Connell, Roger ISBN: 9780412631801 List Price: $89.95

$58.96 (Save 34%)

1616.

Measuring Customer Satisfaction by Unknown ISBN: 9781560521785 List Price: $12.95

$96.23

1617.

Meeting Customer Needs by Smith, Ian ISBN: 9780750606684 List Price: $34.95

$41.22

1618.

Member Services by Toth, Lorili ISBN: 9780880341790 List Price: $55.01

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1619.

Modern Character of Consumer by Howells ISBN: 9781855219267 List Price: $74.95

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1620.

Modern Business Letters 70 Ready-To-Use Models by Harris, Joan ISBN: 9780872809987 List Price: $16.95

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1621.

Getting into Your Customer's Head 8 Secret Roles of Selling Your Competitors Don't Know by Davis, Kevin ISBN: 9780812931204 List Price: $15.00

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1622.

Good Service Is Good Business 7 Simple Strategies for Success by DeVrye, Catherine ISBN: 9781564145567 List Price: $14.99

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1623.

Gower Handbook of Customer Service by Murley, Peter ISBN: 9780566076886 List Price: $124.95

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1624.

Managing Customer Service by Hayes, Jenny, Dredge, Frances ISBN: 9780566080050 List Price: $49.95

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1625.

Managing Customer Service on the Frontline The Service Works Method Building Profits and Org... by Hubbard, Edward E. ISBN: 9781883733087 List Price: $14.95

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1626.

Managing Customer Service 2000 Yearbook by Podolske, Ann, Solomon, Dav... ISBN: 9781586730246 List Price: $199.00

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1627.

Managing Your Most Difficult Customers by Rourke, Dennis J. ISBN: 9780867185478 List Price: $22.01

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1628.

Managing Quality A Practical Guide to Customer Satisfaction by Murthy, D. B. ISBN: 9780761993063 List Price: $22.95

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1629.

Managing Quality A Practical Guide to Customer Satisfaction by Murthy, D. B. N. ISBN: 9780761993056 List Price: $78.95

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1630.

Managing Service Quality by Kunst, Paul, Lemmink, Jos ISBN: 9781853963308 List Price: $53.95

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1631.

Leadership and the Customer Revolution The Messy, Unpredictable, and Inescapably Human Chall... by Heil, Gary M., Parker, Tom,... ISBN: 9780442018528 List Price: $26.95

$10.74 (Save 60%)

1632.

How Go Get What You Want from Almost Anybody Your Self-Defense Consumer Guide by Gross, T. Scott ISBN: 9781558743717 List Price: $10.95

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1633.

How Do You Spell Customer Service? Ca$H by McGraw, Mike ISBN: 9781890394318 List Price: $14.95

$5.49 (Save 63%)

1634.

Credit Union Teller Handbook by Izor, Catherine M., CUNA & ... ISBN: 9780787216290 List Price: $5.76

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1635.

Up Close and Personal? Customer Relationship Marketing at Work by Gamble, Paul, Rometty, Ginn... ISBN: 9780749430870 List Price: $39.95

$2.69 (Save 93%)

1636.

Using What Customers Value to Guide Your Business by Unknown ISBN: 9781928593447 List Price: $495.00

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1637.

Spirit of Service How to Re-Invent a Customer-Focused Service Culture A Customer Service St... by Hinton, Thomas D. ISBN: 9780840391247 List Price: $21.95

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1638.

Killer Customers by Selden, Larry, Colvin, Geoff ISBN: 9781591840428 List Price: $15.00

$9.53 (Save 36%)

1639.

Work Smarter...Not Harder! The Service That Sells! Workbook 21 Guaranteed Ways to Serve Bet... by Sullivan, Jim ISBN: 9781879239036 List Price: $9.95

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1640.

Customer and Patient Care With Practical Techniques for Improving Customer Care and Patient ... by Farb, Daniel ISBN: 9781594910890 List Price: $99.95

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1641.

Customer Relationship Management The Ultimate Guide to the Efficient Use of Crm by SCN Education BV Staff ISBN: 9783528057527 List Price: $49.95

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1642.

Customer Relationship Management by Wagner, T. ISBN: 9780619159641 List Price: $33.95

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1643.

Customer You Deserve Customer Satisfaction by Breen, Gerald Mark ISBN: 9781414026619 List Price: $11.45

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1644.

Customer Satisfaction Measurement by Spendolini, Michael J. ISBN: 9780814402641 List Price: $27.95

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1645.

Customer Service A Practical Approach by Harris, Elaine K. ISBN: 9780130826657 List Price: $60.00

$38.62 (Save 35%)

1646.

Customers by Harvey, David ISBN: 9781841120461 List Price: $19.95

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1647.

Crisp Learning Track Call Center by Crisp Learning Staff ISBN: 9780619257422 List Price: $99.00

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1648.

Crisp Learning Track Customer Service by Crisp Learning Staff ISBN: 9780619257408 List Price: $99.00

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1649.

Coordinate Implementation of Customer Service Strategies by Henwood, Belinda, Harvey, S... ISBN: 9781741230116 List Price: $16.95

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1650.

Quantum Qfd A Leader's Guide to Using the Voice of the Customer by Barnard, William, Daetz, Do... ISBN: 9780939246670 List Price: $37.50

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