854120
9781564145567
An example of the thinking that can be found in this business guide is that it costs five times more to acquire new customers than it does to keep existing ones. Catherine DeVrye's manual focuses on the provision of good service to create success.DeVrye, Catherine is the author of 'Good Service Is Good Business 7 Simple Strategies for Success' with ISBN 9781564145567 and ISBN 1564145565.
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