Customer Relations Textbooks

Browse New & Used Customer Relations Textbooks

We now have many discounted opportunities to buy used customer relations textbooks in the business and economics area. If you are studying this course at college, you'll be pleased to hear we make it easy to buy pre-owned text books that are affordable and shave huge percentages off the usual prices. Our titles include Customer Service Skills for Success, Customer Relationship Management A Databased Approach, 21st Century Business: Customer Service, Student Edition and Successful Service Operations Management. With so many other text book options available as well, it's easy to see why so many students choose us. We buy back customer relations books too, so don't hesitate to sell your customer relations books back to us if you don't need them anymore. It's the smart way to use our site, coupling our buyback service with the ability to buy customer service textbooks online here and now for the best options.

Results 51 - 100 of 157 for Customer Relations Textbooks
51.
The Trade Technicians Soft Skills Manual by Coscia, Steve ISBN: 9781111313814 List Price: $29.95
52.
Taking the Lead-telecourse Gde. by Plunkett, Warren R., Attner... ISBN: 9780324202038 List Price: $30.00
53.
Relationship Marketing: A Consumer Experience Approach (SAGE Advanced Marketing Series) by Ashil, Nick J., Baron, J. S... ISBN: 9781412931212 List Price: $121.50
54.
Customer Services and User Training by Ardito, Stephanie C., Cunni... ISBN: 9780942308334 List Price: $50.00
56.
Managing Services Marketing Text and Readings by Bateson, John E. G., Hoffma... ISBN: 9780030225192 List Price: $159.95
58.
Employee Identity in Indian Call Centres: The Notion of Professionalism by Noronha, Ernesto, D'Cruz, P... ISBN: 9788132100799 List Price: $19.95
60.
Customer Relationship Management Concepts and Tools by Buttle, Francis ISBN: 9780750655026 List Price: $51.95
63.
Relationship Marketing by Egan, John ISBN: 9780273713197
64.
Customer Service Training by Kamin, Maxine ISBN: 9781138433557
65.
Value Profit Chain : Treat Employees Like Customers and Customers Like Employees by Sasser, W. Earl, Jr., Schle... ISBN: 9781476799988
66.
Service Leadership The Quest for Competitive Advantage by Grönfeldt, Svafa, Strother,... ISBN: 9781412913744 List Price: $138.00
67.
Dark Side of CRM : Customers, Relationships and Management by Nguyen, Bang, Simkin, Lyndo... ISBN: 9781138803329
68.
Innovating Professional Services by Ross, Alastair ISBN: 9781472427915
69.
Customer Value Creation Behavior by Yi, Youjae ISBN: 9781138021020
70.
Affected by Wrigley, C., Straker, Karla... ISBN: 9780730357018 List Price: $26.00
71.
Measuring Customer Service Effectiveness by Cook, Sarah ISBN: 9781138256200
72.
CIM Revision Cards: Delivering Customer Value by Donnelly, Ray ISBN: 9781856178518 List Price: $14.95
73.
Five Star Service : How to Deliver Exceptional Customer Service by Heppell, Michael ISBN: 9781292100203 List Price: $24.99
74.
Quality: Customer Needs/Customer Satisfaction - Bo Bergman - Paperback by Bergman, Bo, Klefsjo, Bengt ISBN: 9780077090166 List Price: $44.69
75.
Customer-focused Quality by Hinton, Thomas, Schaeffer, ... ISBN: 9780131896307 List Price: $21.95
77.
Creating Customer Value by Naumann, Earl ISBN: 9780538838474 List Price: $32.95
78.
Management-std.gde. by Plunkett ISBN: 9780538856591 List Price: $30.00
79.
Meeting Customer Needs by Smith, Ian ISBN: 9780750659840 List Price: $45.95
80.
Customer Relationship Management by Anton, John ISBN: 9780134384740 List Price: $58.00
81.
Customer Service by Harris, Elaine K. ISBN: 9780134364605 List Price: $42.00
82.
25 Management Lessons from the Customer's Side of the Counter by Donnelly, James H., Jr. ISBN: 9780786310043 List Price: $16.95
83.
Guide to Help Desk Technology, Tools & Techniques by Unknown ISBN: 9780760071519 List Price: $74.95
84.
Customer Service by Career Solutions Training G... ISBN: 9780538431262 List Price: $22.95
86.
Improving Service Quality by Strauss, Steven ISBN: 9781884015809
87.
Age of the Customer (Preliminary Version) by Telkowsi, Jean ISBN: 9780201420197
88.
Age of the Customer (Final Version) by Telkowsi, Jean ISBN: 9780201420005
89.
Customer Service : Skills and Concepts for Business by Lucas, Robert W. ISBN: 9780256187120 List Price: $16.00
91.
Total Quality and Customer Satisfaction by Dawson, Michael ISBN: 9780030982255
92.
Developments in the Call Centre Industry : Analysis, Changes and Challenges by Connell, Julia, Burgess, John ISBN: 9780415511483
93.
Women, Identity and India's Call Centre Industry by Basi, J. K. Tina ISBN: 9780415627412
94.
24/7 Customer : Beyond Call Center Operations by Prahalad, C. K., Krishnan, ... ISBN: 9781616740047 List Price: $20.00
95.
24/7 Customer : Beyond Call Center Operations by Prahalad, C. K., Krishnan, ... ISBN: 9781616740023 List Price: $20.00
96.
Meeting Client Needs by Stevick, Glenn E., Jr. ISBN: 9781579961008
97.
Positioning Customer Support for the 21st Century: Theories by Pearlson, Keri E., Whinston... ISBN: 9781887406055 List Price: $14.95
98.
Customer Care : Strategy for the 90's by Cardwell, M. ISBN: 9780748718689
100.
Measuring Service Quality : Practical Guidelines by Ovretvelt, John ISBN: 9780946655755
Showing 51 - 100 of 157 - Browse More Customer Relations Textbooks for Sale
| 1 2 3 4 |