Customer Relations Books
Browse New & Used Customer Relations Books
1501.
Providing Personalized Customer Service
by Taggart, Robert, Woodbury, ...
ISBN: 9781560525189
List Price: $24.95
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How to Become a Rainmaker The Rules for Getting and Keeping Customers and Clients
by Fox, Jeffrey J.
ISBN: 9780786885121
List Price: $12.95
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How to Be a Quality Performer
by Dartnell Corporation Editors
ISBN: 9780850133400
List Price: $16.95
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How to Build Customer Service Excellence
by Hubbard, Edward E.
ISBN: 9781883733018
List Price: $29.95
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How to Kiss and Keep Your Customers and Kick the Competition
by Malouf, Doug
ISBN: 9781865089577
List Price: $19.95
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How to Plan & Conduct a Customer Satisfaction Survey
by Biggs, Earlene, Redford, Lance
ISBN: 9780966705904
List Price: $49.95
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I.S. at Your Service Knowing and Keeping Your Clients
by Ouellette, Paul
ISBN: 9780787234089
List Price: $29.95
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If You're So Brilliant...How Come You Can't Identify Your Key Customers? The Essential Guide...
by Cheverton, Peter
ISBN: 9780749437299
List Price: $14.95
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Inbound Customer Call Center Design
by Anton, Howard, Bennett, Cli...
ISBN: 9780873933629
List Price: $28.95
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Breakthrough Zone Harnessing Consumer Creativity for Business Innovation
by Langmaid, Roy, Andrews, Mac
ISBN: 9780470855393
List Price: $75.00
1517.
Technical Writing for Careers Retail/Wholesale Sales
by Career Solutions Training G...
ISBN: 9780538727150
List Price: $25.95
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Technical Writing for Careers Business and Administrative
by Career Solutions Training G...
ISBN: 9780538727174
List Price: $25.95
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Como Piensan los Consumidores How Consumers Think
by Zaltman, Gerald
ISBN: 9788495787453
List Price: $21.95
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1525.
Wooing Customers Back How to Give Great Service and Increase Your Own Success
by Holmes, Mark
ISBN: 9780964382817
List Price: $10.95
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9 Brand Shaastras Nine Successful Brand Strategies to Build Winning Brands
by Kapoor, Jagdeep
ISBN: 9788178293905
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Making the Client Connection Maximizing the Power of Your Personality, Presentations, and Pr...
by Anthony, Mitch, DeMoss, Gary
ISBN: 9780793186969
List Price: $30.00
1530.
People Exceeding the Expectations of Your Internal and External Customers A Value focused Cu...
by Henry, Carl, Wells, Connie
ISBN: 9780965762601
List Price: $29.95
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Principles of Customer Care and Service Quality
by Young, Laurie B.
ISBN: 9780750642040
List Price: $39.95
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Quality And Customer Satisfaction
by Conca, Maria, Scarpa, Anton...
ISBN: 9781576810590
List Price: $17.95
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Reorganizing For Customer And Patient Care Change Management, Corporate Culture, and Organiz...
by Farb, Daniel
ISBN: 9781594910883
List Price: $99.95
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Relationship Advantage Become a Trusted Advisor and Create Clients for Life
by Stevenson, Tom, Barcus, Sam W.
ISBN: 9780793179251
List Price: $25.00
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Service Strategy Management Moves for Customer Results
by Horovitz, Jacques, Johnson,...
ISBN: 9780273675839
List Price: $29.95
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Second Century Reconnecting Customer and Value Chain Through Build-To-Order Moving Beyond M...
by Holweg, Matthias, Pil, Frit...
ISBN: 9780262083324
List Price: $38.00
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Voice of the Customer Acquiring, Processing, and Deploying
by Shillito, M. Larry
ISBN: 9781574442908
List Price: $74.95
1540.
Voice of the Customer Application Report
by GOALQPC Research Committee
ISBN: 9781879364752
List Price: $7.47
OUT OF STOCK
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Warranties Planning, Analysis, and Implementation
by Brennan, James R.
ISBN: 9780070075672
List Price: $49.00
1542.
What Customers Value Most How to Achieve Business Transformation by Focusing on Processes Th...
by Brown, Stanley A.
ISBN: 9780471641230
List Price: $39.95
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What Customers Like About You Adding Emotional Value for Service Excellence and Competitive ...
by Freemantle, David
ISBN: 9781857882018
List Price: $25.00
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Why Service Stinks And Exactly What to Do About It
by Gross, T. Scott
ISBN: 9780793176816
List Price: $18.95
1545.
Wizardry of Customer Value An Action Guide to Measuring & Managing Loyalty
by Reidenbach, R. Eric, McClun...
ISBN: 9781893066007
List Price: $29.95
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Red-Hot Customers How to Get Them, Hwo to Keep Them
by Goldner, Paul S.
ISBN: 9781886284395
List Price: $19.95
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Managing Service as a Strategic Profit Center
by Blumberg, Donald F.
ISBN: 9780070061897
List Price: $22.95
1548.
Achieving Excellence through Customer Service
by Tschohl, John, Franzmeier, ...
ISBN: 9780130051257
List Price: $22.95
1550.