Customer Relations Books

Browse New & Used Customer Relations Books

Results 301 - 350 of 1,820 for Customer Relations Books

301.

How to become a mystery Shopper: The only book you'll ever need - expanded and Updated by Moran, Elaine ISBN: 9780977736515 List Price: $19.95

$62.74

302.

A Seat at the Table: How to Partner with Decision Makers to Create Demand and Close Sales by Miller, Marc ISBN: 9781929774692 List Price: $19.95

$15.80 (Save 20%)

303.

Winning Conversations: Mastering the Art of Business Development (Volume 2) by Scheessele, William ISBN: 9781456349752 List Price: $24.99

$17.34 (Save 30%)

304.

Guide to Great Customer Service by Detmer, Dick ISBN: 9780974393216 List Price: $12.95

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305.

The Definitive Guide to SugarCRM: Better Business Applications (Books for Professionals by P... by Mertic, John ISBN: 9781430224396 List Price: $59.99

$29.90 (Save 50%)

306.

Win-Win Selling - New Revised Edition: The Original 4-Step Counselor Approach for Building L... by Wilson, Larry ISBN: 9789088720017

$60.55

307.

Managing Stakeholders As Clients : Sponsorship, Partnership, Leadership, and Citizenship by Trentim, M�rio Henrique ISBN: 9781935589655

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308.

Customer Tells Deliver World-Class Customer Service by reading Your Customer' Signs and Signals by Seldman, Marty, Futterknech... ISBN: 9781419596094 List Price: $19.95

$8.00 (Save 59%)

309.

Salesman's Little Blue Book of Daily Inspiration by Cunningham, Christopher ISBN: 9781591455356 List Price: $12.99

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310.

Telco Churn Management Handbook by Mattison, Rob ISBN: 9781411652033 List Price: $39.95

$37.37 (Save 6%)

311.

Selling To Major Accounts by Bacon, Terry ISBN: 9780814410110 List Price: $49.95

$11.75 (Save 76%)

312.

Building Buzz How To Reach And Impress Your Target Audience by D'Vari, Marissa ISBN: 9781564147790 List Price: $14.99

$1.54 (Save 89%)

313.

Service Quality Improvement The Customer Satisfaction Strategy for Health Care by Leebov, Wendy, Scott, Gail ISBN: 9781556481109 List Price: $60.00

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314.

Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Techn... by Bocklund, Lori, Bengtson, Dave ISBN: 9780970950789 List Price: $39.95

$9.99 (Save 74%) $15.00 (Save 62%)

315.

Six Principles of Service Excellence by Gilbert-Jamison ISBN: 9781420856309 List Price: $15.50

$1.61 (Save 89%)

316.

Cross-Selling Success A Rainmaker's Guide to Professional Account Development by Harding, Ford ISBN: 9781580627054 List Price: $12.95

$100.57

317.

Customer Intimacy Pick Your Partners, Shape Your Culture, Win Together by Wiersema, Fred ISBN: 9781888232004 List Price: $22.95

$1.09 (Save 95%)

318.

Consumer Joe Harassing Corporate America, One Letter at a Time by Davidson, Paul ISBN: 9780767915021 List Price: $12.95

$94.06

319.

Beyond "Hello" A Practical Guide for Excellent Telephone Communication and Quality Customer ... by Davis, Jeannie ISBN: 9780944918043 List Price: $24.95

$95.28

320.

Call Center Handbook The Complete Guide to Starting, Running, and Improving Your Call Center by Dawson, Keith ISBN: 9781578203055 List Price: $44.95

$13.47 (Save 70%)

321.

Angel Customers & Demon Customers Discover Which Is Which and Turbo-Charge Your Stock by Selden, Larry, Colvin, Geoff ISBN: 9781591840077 List Price: $29.95

$1.24 (Save 95%)

322.

Achieving Service Excellence Strategies for Healthcare by Fottler, Myron D., Ford, Ro... ISBN: 9781567931907 List Price: $78.00

$61.83 (Save 20%)

323.

Dangerous Customer Service by Impact Innovation Staff ISBN: 9781408125021

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324.

Customer Knowledge Management: Improving Customer Relationship through Knowledge Application by Wilde, Silvio ISBN: 9783642164743 List Price: $119.00

$52.33 (Save 56%)

325.

Fish! Tales with DVD: Real-Life Stories to Help You Transform Your Workplace and Your Life by Lundin, Stephen C., Christe... ISBN: 9780786888818 List Price: $19.95

$12.97 (Save 34%)

326.

It's All About Service How To Lead Your People To Care For Your Customers by Pelletier, Ray ISBN: 9780471716754 List Price: $31.95

$17.15 (Save 46%)

327.

Customer Relationship Management Marketing 04.04 by Cunningham, Michael J. ISBN: 9781841122137 List Price: $19.95

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328.

Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods by Hayes, Bob E. ISBN: 9780873893626 List Price: $35.00

$2.79 (Save 92%)

329.

Development of a Crm Concept for a Mass Customization Business by Hohenschwert, Lena ISBN: 9783639246568 List Price: $65.00

$46.23 (Save 28%)

330.

Service Chain Management: Technology Innovation for the Service Business by Voudouris, Christos, Owusu,... ISBN: 9783642094750 List Price: $79.95

$52.33 (Save 34%)

331.

Modern Analysis of Customer Surveys - With Applications Using R by Kenett, Ron, Salini, Silvia ISBN: 9780470971284 List Price: $105.00

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332.

Beyond the Familiar: Long-Term Growth through Customer Focus and Innovation by Barwise, Patrick, Meehan, Sean ISBN: 9780470976319 List Price: $29.95

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333.

Outlines & Highlights for Creating Do-It-Yourself Customers: How Great Customer Experiences ... by Cram101 Textbook Reviews Staff ISBN: 9781428864528 List Price: $10.95

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334.

Clients Driving Innovation by Brandon, Peter S., Lu, Shu-... ISBN: 9781405175661 List Price: $159.99

$113.07 (Save 29%)

335.

Call Center Management in Der PRAXIS: Strukturen Und Prozesse Betriebswirtschaftlich Optimieren by Helber, Stefan, Stolletz, Raik ISBN: 9783540001003 List Price: $54.95

$75.44

336.

Crm-Entscheidungen Richtig Treffen: Die Unternehmensindividuelle Ausgestaltung Der Anbieter-... by Schnauffer, Rainer, Jung, H... ISBN: 9783540210122 List Price: $49.95

$47.70 (Save 4%)

337.

Ultimate Crm Handbook Strategies and Concepts for Building Enduring Customer Loyalty and Pro... by Freeland, John ISBN: 9780071409353 List Price: $36.95

$58.73

338.

Customer Relations for Careers by Davis, Edwin G. ISBN: 9780028000084 List Price: $56.45

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339.

Consumers and Services by Gabbott, Mark, Hogg, Gillian ISBN: 9780471962694 List Price: $82.95

$102.64

340.

Customer Relationship Management : Concept, Strategy, and Tools by Kumar, V., Reinartz, Werner ISBN: 9783642201097 List Price: $99.00

$49.88 (Save 49%)

341.

Collaborating With Customers to Innovate: Conceiving and Marketing Products in the Networkin... by Prandelli, Emanuela, Sawhne... ISBN: 9781849800587 List Price: $35.00

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342.

Working the Night Shift: Women in India's Call Center Industry by Patel, Reena ISBN: 9780804769136 List Price: $60.00

$98.56

343.

ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers by Cathcart, Ryback, David, Ca... ISBN: 9780071638852 List Price: $19.95

$15.77 (Save 20%)

344.

Building Routes to Customers: Proven Strategies for Profitable Growth by Raulerson, Peter, Malraison... ISBN: 9780387799506 List Price: $39.95

$93.93

345.

Customer Loyality in Third Party Logistics Relationships Findings from Studies in Germany An... by Cahill, David L. ISBN: 9783790819038 List Price: $84.95

$101.14

346.

Bank Book - Edward F. Mrkvicka by Mrkvicka, Edward F., Jr. ISBN: 9780062732651 List Price: $12.00

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347.

Real World Customer Service: What to Really Say When the Customer Complains by Johnston, Bernice B. ISBN: 9781570710629 List Price: $9.95

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348.

Harvard Business Review: Crm: Customer Relationship Management by HBR ISBN: 9788423420049

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349.

Hanging up on Your Phone Phobias and Other Ways to Communicate with Your Customers and Team by Northrup, Christie ISBN: 9781930182042

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350.

Building a Successful Selling Organization: The Critical Path to Extraordinary Results by Wilson, Art ISBN: 9780595673438 List Price: $30.95

$23.80 (Save 23%)

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