1.
2.
Definitive Handbook of Business Continuity Management
by Hiles, Andrew
ISBN: 9780470516386
List Price: $75.00
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Business Continuity : World-Class Business ContinuityManagement:Global Best Practices (4th E...
by Hiles, Andrew, Noakes-Fry, ...
ISBN: 9781931332354
List Price: $89.00
4.
Complete Guide to IT Service Level Agreements Aligning IT Services to Business Needs
by Hiles, Andrew
ISBN: 9781931332132
List Price: $79.00
5.
Hiles on Business Continuity: Global Best Practices, 3rd Edition, with 41 FREE DOWNLOADS of ...
by Andrew Hiles
ISBN: 9781931332552
List Price: $59.00
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Enterprise Risk Assessment and Business Impact Analysis: Best Practices
by Hiles, Andrew
ISBN: 9781931332125
List Price: $59.00
7.
Help Desk Framework : How to Win and Keep Your Customers
by Hiles, Andrew, Gunn, Yvonne
ISBN: 9780964164888
List Price: $59.00
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SLA Framework : Service Level Agreement Framework
by Hiles, Andrew
ISBN: 9780964164857
List Price: $675.00
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BCM Smartbia : Business Impact Assessment Software
by Hiles, Andrew
ISBN: 9781931332002
List Price: $89.00
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E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsou...
by Hiles, Andrew
ISBN: 9780964164895
List Price: $39.00
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Managing Reputation : Building and Protecting Your Company's Profile in a Digital World
by Hiles, Andrew
ISBN: 9781849300421
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Service Level Agreements: A Framework on CD-ROM for IT and Technology (2003-10th Edition)
by Hiles, Andrew
ISBN: 9781931332194
List Price: $149.00
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Business Continuity Management Framework, Second Edition
by Hiles, Andrew
ISBN: 9781931332330
List Price: $199.00
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Service Level Agreement Framework for It and Technology on CD-ROM (12th Edition-2008)
by Hiles, Andrew
ISBN: 9781931332446
List Price: $249.00
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BCM SmartPLAN : Business Continuity Management - A Database-Driven Planning System (CD)
by FBCI Andrew Hiles
ISBN: 9781931332019
List Price: $89.00
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Business Continuity Management Framework CD-ROM
by Hiles, Andrew
ISBN: 9781931332439
List Price: $379.00
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Service Level Agreements: 2003 Edition: A Framework for Service Businesses
by Hiles, Andrew
ISBN: 9781931332200
List Price: $149.00
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Help Desk Framework CD-ROM (2008 Edition): Tools to Win and Keep Your Customers
by Hiles, Andrew, Gunn, Yvonne
ISBN: 9781931332460
List Price: $59.00
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Service Level Agreement Framework for Business Services on CD-ROM (2008 Edition)
by Hiles, Andrew
ISBN: 9781931332453
List Price: $249.00
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Time to Start: How to find time to start your next big thing
by Hile, Danny, Nicholson, And...
ISBN: 9781537396781
List Price: $14.95
22.
Business Continuity:Global Best Practices (4th Edition) : World-Class Business ContinuityMan...
by Hiles, Andrew, Noakes-Fry, ...
ISBN: 9781931332774
List Price: $99.95
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Service Level Agreements: Winning a Competitive Edge for Support and Supply Services
by Hiles, Andrew
ISBN: 9780964164840
List Price: $59.00
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Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers
by Hiles, Andrew, Gunn, Yvonne
ISBN: 9780964164864
List Price: $39.00
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Complete Guide to It Service Level Agreements, 2000 Matching Service Quality to Business Needs
by Hiles, Andrew
ISBN: 9780964164826
List Price: $39.00