Understanding and Implementing Quality Management A Step-By-Step Approach for Implementing Total Quality Management in Organizations

This guide is designed to help those interested in Total Quality Management understand the concepts & the implementation steps required to achieve its benefits. TQM is a customer-oriented management concept that applies a disciplined approach to product & service management through focus on continuous process improvement. This philosophy is absolutely vital to the survival of organizations in a competitive world economy. Order copies today! (703) 691-8505.Edosomwan, Johnson A. is the author of 'Understanding and Implementing Quality Management A Step-By-Step Approach for Implementing Total Quality Management in Organizations' with ISBN 9781879849051 and ISBN 1879849054.