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9780873892261

Tqm Management Processes for Quality Operations

Tqm Management Processes for Quality Operations
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Product details

  • ISBN-13: 9780873892261
  • ISBN: 0873892267
  • Publication Date: 1993
  • Publisher: ASQ Quality Press

AUTHOR

Johnson, Richard S.

SUMMARY

Quality improvement does not require an entire overhaul of management systems to be effective. Richard Johnson demonstrates how easy it is to integrate key quality concepts into any existing management structure. This volume covers planning, implementation, quality customer service, and other systems that support the success of TQM.Johnson, Richard S. is the author of 'Tqm Management Processes for Quality Operations', published 1993 under ISBN 9780873892261 and ISBN 0873892267.

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