Name: Total Quality Management Text, Cases and Readings
Author: Ross, Joel E.
ISBN: 9781884015083

by Ross, Joel E.

Total Quality Management Text, Cases and Readings

by Ross, Joel E.

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ISBN-13: 9781884015083
ISBN: 1884015085
Publisher: Saint Lucie Press

AUTHOR

Ross, Joel E.

SUMMARY

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. This celebrated text enhances the original seven chapters in the first edition with additional material, new case studies, and valuable new readings.Ross, Joel E. is the author of 'Total Quality Management Text, Cases and Readings' with ISBN 9781884015083 and ISBN 1884015085.

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