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9780071364799

The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship

The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
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Product details

  • ISBN-13: 9780071364799
  • ISBN: 007136479X
  • Publisher: McGraw-Hill Trade

AUTHOR

Bergeron, Bryan, Kurzweil, Ray

SUMMARY

The text helps readers get up to speed on the use of emotionally intelligent interfaces (EII). EIIs are driven by data from previous customer transactions to provide each client with the individual attention they deserve.Bergeron, Bryan is the author of 'The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship' with ISBN 9780071364799 and ISBN 007136479X.

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