6065702
9780312368494
The Civility Solution
by Forni, P. M.
by Forni, P. M.
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Product details
- ISBN-13: 9780312368494
- ISBN: 0312368496
- Publisher: St. Martin's Press
AUTHOR
SUMMARY
The founder of the Johns Hopkins Civility Project and author of 'Choosing Civility' tells you what to do when people are rude. Rudeness begets rudeness, and in over 70 examples, Forni shows how to break the cycle by being both assertive and civil.Forni, P. M. is the author of 'The Civility Solution' with ISBN 9780312368494 and ISBN 0312368496.
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