1699380
9780538432689
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Telephone and Voicemail prepares users and office workers alike to be professional on the telephone.This book teaches key telephone skills needed in the business world, including the use of new phone technology, techniques and etiquette.Massen, Sharon is the author of 'Telephone & Voice Mail', published 2001 under ISBN 9780538432689 and ISBN 0538432683.
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