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9780538432672

Telephone & Voice Mail

Telephone & Voice Mail

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Product details

  • ISBN-13: 9780538432672
  • ISBN: 0538432675
  • Publication Date: 2001
  • Publisher: Cengage South-Western

AUTHOR

Massen, Sharon

SUMMARY

Telephone & Voice Mail prepares users and office workers alike to be professional on the telephone. This book teaches key telephone skills needed in the business world, including the use of new phone technology, techniques, and etiquette.Massen, Sharon is the author of 'Telephone & Voice Mail', published 2001 under ISBN 9780538432672 and ISBN 0538432675.

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