Telemarketing : High-Profit Telephone Selling Techniques

Conquering the Fear of Selling. Developing and Maintaining Self-Confidence. Speaking and Listening Effectively. Turning Negative Replies Into Sales Advantages. Never Apologizing for Calling. Professionally Preparing and Using Winning Sales Presentations. Knowing What It Takes to Get and Stay Motivated. SETTING UP YOUR PROFESSIONAL TELEPHONE HEADQUARTERS. Your Telephone Headquarters: An Overview. Planning, Developing, and Operating Your Telephone Headquarters. Communicating Effectively With and Through Your Secretary. Time-Saving Forms for Controlling Your Telephone Business. UNDERSTANDING AND USING ALL THE ADVANTAGES OF TELEPHONE MARKETING. Telephone Marketing Advantages: An Overview. Expanding Your Business. Using the Telephone in Marketing Studies and Advertising/Promotional Efforts. Overcoming Competition by Servicing Clientele Effectively. Closing Over-the-Telephone Sales Effectively. In Selling, You Alone Create Your Own Destiny.Ortland, Gerald J. is the author of 'Telemarketing : High-Profit Telephone Selling Techniques', published 1982 under ISBN 9780471867869 and ISBN 0471867861.