System Dynamics Approach for Information Technology Implementation and Sustainment

The goal of this research is to bring a new, dynamic modeling perspective to organizational information technology (IT) implementation systems (using the Air Force GeoBase initiative as a real-world example) without compromising principles from the research literature. Undesired behavior patterns, from historically poor IT implementation performance, versus desired behavior patterns are incorporated into the model structure. Using a system dynamics approach, multiple simulation runs under various initial conditions and organizational contexts are performed and compared over a short-term versus a long-term period of time. Based on these simulation ruins, various mixes of management interventions, under varying conditions, are recommended to improve IT implementation performance based on manager and organizational goals.Air Force Inst of Tech Wright-Patterson AFB OH School of Engineering and Management is the author of 'System Dynamics Approach for Information Technology Implementation and Sustainment', published 2003 under ISBN 9781423504306 and ISBN 1423504305.