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9781841120478

Smart Things to Know About Crm

Smart Things to Know About Crm

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Product details

  • ISBN-13: 9781841120478
  • ISBN: 1841120472
  • Publisher: Wiley & Sons, Incorporated, John

AUTHOR

Harvey, David

SUMMARY

This volume provides a comprehensive but sharp guide to developing stronger relationships with customers. An effective customer relationship management programme delivers better customer service and marketing cost reductions.Harvey, David is the author of 'Smart Things to Know About Crm' with ISBN 9781841120478 and ISBN 1841120472.

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