49384246
9781138553972
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Lumban Gaol, Ford is the author of 'Serve 2017 : Proceedings of the 5th International Congress on Management and Technology in Knowledge, Service, Tourism and Hospitality (SERVE 2017), 21-22 October, 2017, Discovery Kuta Hotel, Bali, Indonesia', published 2018 under ISBN 9781138553972 and ISBN 1138553972.
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