4818613
9781890289164
In this book, Rummler illustrates what he means by Serious Performance Consulting through an extensive case study that shows what a serious performance consulting engagement looks like and what a serious performance consultant does, including: Going beyound the initial request for help to find a viable critical business issue and a gap in results and to establishing how success of the project will be evaluated. Using a conceptual performance analysis framework to generate hypotheses for possible causes of the gaps in results. Following an effective, systematic process for conducting the analysis Identifying exemplary performance to establish the difference between "is" and "should" performance and the cause behind such differences Specifying a solution set that addresses all significant factors that affect the gap in results.Rummler, Geary A. is the author of 'SERIOUS PERFORMANCE CONSULTING Consulting According to Rummler ', published 0011 under ISBN 9781890289164 and ISBN 1890289167.
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