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9780595283613

Resolving Complaints for Professionals in Health Care

Resolving Complaints for Professionals in Health Care
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Product details

  • ISBN-13: 9780595283613
  • ISBN: 0595283616
  • Publisher: iUniverse, Incorporated

AUTHOR

Leebov, Wendy

SUMMARY

Raising awareness that customer complaints are a second chance to make things right for a customer, this short, practical, easy-to-read book helps healthcare employees who interact with patients, physicians, other customers and coworkers to handle complaints wLeebov, Wendy is the author of 'Resolving Complaints for Professionals in Health Care' with ISBN 9780595283613 and ISBN 0595283616.

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