3562326
9780395574393
In 1980, an NBC documentary, "If Japan Can . . . Why Can't We?" introduced Dr. W. Edwards Deming to this country and launched the Quality Revolution in business. This straightforward account of the Total Quality movement is written by the team responsible for that groundbreaking report.Dobyns, Lloyd is the author of 'Quality or Else' with ISBN 9780395574393 and ISBN 0395574390.
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