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9781556235405

Quality Management Implementing the Best Ideas of the Masters

Quality Management Implementing the Best Ideas of the Masters
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  • ISBN-13: 9781556235405
  • ISBN: 1556235402
  • Publisher: McGraw-Hill Companies, The

AUTHOR

Brocka, Bruce, Brocka, M. Suzanne

SUMMARY

This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.Brocka, Bruce is the author of 'Quality Management Implementing the Best Ideas of the Masters' with ISBN 9781556235405 and ISBN 1556235402.

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