Quality Management at the Federal Level Hearing Before the Committee on Governmental Affairs, U.S. Senate

Witnesses: Charles A. Rossotti, Commissioner, Internal Revenue Service; Martha N. Johnson, General Services Admin.; Colleen M. Kelley, National Pres., National Treasury Employees Union; Bobby L. Harnage Sr., National Pres., American Federation of Government Employees; J. Christopher Mihm, Assoc. Director, Fed. Management & Workforce Issues, GAO; Bernard Ungar, Director, Government Business Operations Issues, GAO, & Jack West, Past Pres., Amer. Soc. for Quality, testimony of ASQC before the Nat. Comm. on Restructuring the IRS.Voinovich, George V. is the author of 'Quality Management at the Federal Level Hearing Before the Committee on Governmental Affairs, U.S. Senate' with ISBN 9780756715304 and ISBN 075671530X.