1458884
9780029266267
Quality Is Personal A Foundation for Total Quality Management
by Roberts, Harry V., Sergesketter, Bernard F.
About this item
- Condition: Very Good
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About this item
- Condition: Good
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Product details
- ISBN-13: 9780029266267
- ISBN: 0029266262
- Publisher: Simon & Schuster Adult Publishing Group
AUTHOR
SUMMARY
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.Roberts, Harry V. is the author of 'Quality Is Personal A Foundation for Total Quality Management' with ISBN 9780029266267 and ISBN 0029266262.
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