Proven Techniques You Can Use to Be an Effective Communicator : Tips for Busy People

Tips for Busy People: Proven Techniques You Can Use to Be An Effective CommunicatorPocket Reference Book (PRB). 3.5" x 8.5". Fits in a #10 business envelope91 tips on how to communicate effectively.Includes the following topics: The Words You Say - Speech Patterns - Your Voice as a Tool - Empathize, Clarify, & Understand - Active Listening - Body Language - Small Talk - Giving and Receiving Feedback - Conflict - Meetings - Written Communication (E-Mail) - Resources for Further Study.Use as a stand-alone reference tool or in conjunction with workshops.Henderson, Sylvia is the author of 'Proven Techniques You Can Use to Be an Effective Communicator : Tips for Busy People', published 2002 under ISBN 9781932197204 and ISBN 1932197206.