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1396907

9781563272912

Pocket Guide to the Baldridge Award Criteria

Pocket Guide to the Baldridge Award Criteria

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Product details

  • ISBN-13: 9781563272912
  • ISBN: 1563272911
  • Publisher: Productivity Press

AUTHOR

Brown, Mark Graham

SUMMARY

This handy pocket book is a quick reference guide to interpreting the criteria in the seven Baldrige categories. Whether a company is applying for the Malcolm Baldrige National Quality Award or not, this can help employees at all levels as the work toward improving quality. Includes answers to frequently asked questions and quick tips indicating what excellent companies do in each category.Brown, Mark Graham is the author of 'Pocket Guide to the Baldridge Award Criteria' with ISBN 9781563272912 and ISBN 1563272911.

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