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9781563273049

Pocket Guide to the Baldridge Award Criteria

Pocket Guide to the Baldridge Award Criteria

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Product details

  • ISBN-13: 9781563273049
  • ISBN: 1563273047
  • Edition: 10
  • Publication Date: 2004
  • Publisher: Productivity Press

AUTHOR

Brown, Mark Graham

SUMMARY

The booklet is a guide to interpreting the criteria in the seven Baldrige categories to help your organization improve quality. It begins with answers to commonly asked questions about the Award criteria. Then it breaks down the 24 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.Brown, Mark Graham is the author of 'Pocket Guide to the Baldridge Award Criteria ', published 2004 under ISBN 9781563273049 and ISBN 1563273047.

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