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9780324158656
PART I. FOUNDATIONS. 1. Organizational Communication: An Introduction. 2. Management Theory and Organizational Communication. 3. Principles of Communication. 4. Ethics and Organizational Communication. PART II. COMMUNICATION IN A COMPLEX SYSTEM. 5. Managing Information. 6. Communication Networks. 7. Communication Climate and Organizational Culture. PART III. COMMUNICATION SKILL SETS. 8. Communicating in Meetings. 9. Making Presentations in Organizations. 10. Improving Interpersonal Communication: Working with Difficult (and Not So Difficult) People. 11. Improving Written Communication. PART IV. CONTEMPORARY ISSUES. 12. Intercultural Communication and the Organization. 13. Crisis Communication. 14. Assessing Organizational Communication Quality.Zaremba, Alan Jay is the author of 'Organizational Communication With Infotrac Foundations for Business & Management', published 2002 under ISBN 9780324158656 and ISBN 0324158653.
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