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9780538885119
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This text focuses on the major themes currently shaping the field of operations management: (1) international operations, (2) service operations, (3) quality and continuous improvement, (4) strategy, (5) use of computers and other technologies in OM, and (6) environmental issues.Robert A. Davis is the author of 'Operations Management: Concepts in Manufacturing and Services : Om Sheets : Excel Spreadsheet Problems' with ISBN 9780538885119 and ISBN 0538885114.
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