Measuring Quality Improvement in Healthcare A Guide to Statistical Process Control Applications

Raymond G. Carey, Ph.D., is vice president of Quality Measurement at Lutheran General HealthSystem in Park Ridge, IL, and president of Parkside Associates, Inc., a national consulting healthcare survey and research firm. He has worked at Lutheran General for over 20 years. Carey is the co-author of the text Program Evaluation: Methods and Case Studies. Robert C. Lloyd, Ph.D., director of Quality Measurement at Lutheran General HealthSystem, worked for 10 years in directorial positions at the Hospital Association of Pennsylvania and directed the American Hospital Association's Quality Measurement and Management Project in 1989 and 1990. Drs. Carey and Lloyd have developed and taught courses at Lutheran General, as well as for the American College of Healthcare Executives and the Institute for Healthcare Improvement.Carey, Raymond G. is the author of 'Measuring Quality Improvement in Healthcare A Guide to Statistical Process Control Applications', published 2001 under ISBN 9780527762933 and ISBN 0527762938.