Master Measurement Model of Employee Performance

First-ever guide to developing measures of employee performance & improving productivity & Quality in the workplace. Prepared under a grant from the SITE Foundation by the American Productivity & Quality Center, the publication has 10 measurement models for non-sales personnel in the following professions: Field Service, Engineering, Teaching, Customer Service, Production Line Work, Nursing, Accounting, Hotel Employment, Law & Banking. Models display a step-by-step process for selecting criteria to measure all kinds of workers, converting these measurements into concrete numbers & dollar values that can be used to create incentive program budgets. This book shows how every job & every task can be measured, improved & rewarded. Indispensable reference tool for business & corporate executives.Thor, Carl is the author of 'Master Measurement Model of Employee Performance' with ISBN 9780962688010 and ISBN 0962688010.