3915580
9781555713584
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A must for entrepreneurs who want to successfully start and grow their own business. Teaches how to capitalize on customers' feelings of satisfaction. 31 comprehensive worksheets outline a successful marketing approach for the reader's business. Marketing is presented in a seven-step process that will help you acquire and keep satisfied customers.Stephenson, Harriet is the author of 'Marketing Mastery: Your Seven Step Guide to Success' with ISBN 9781555713584 and ISBN 1555713580.
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