162107
9780738201368
"At its best, the book is a highly engaging display of multi-industry thinking....the central argument is bold enough to carry the day."Herzlinger, Regina is the author of 'Market-Driven Healthcare Who Wins, Who Loses in the Transformation of America's Largest Service Industry', published 1999 under ISBN 9780738201368 and ISBN 0738201367.
[read more]