Managing Performance in the Public Sector

This second edition of Managing Performance in the Public Sector is a thorough revision of a highly successful text. Written by an experienced academic and practitioner, this new edition shows how performance thinking has a substantial impact on the management of public organizations, as governments around the world use performance measurement (PM)to evaluate their products and services. But as indicators of success, how effective are these systems? And how do these measuring tools impact not only on productivity, but also on the professional quality of public service provision?Newto this edition:- More examples and cases, from a variety of different sectors including hospitals, courts, schools and universities- A whole new chapter on the dynamics of performance management. We know the beneficial and perverse effects of performance management, but how do PM systems evolve?Which effects will dominate in the long run?- Part Two has many extra recommendations for making PM attractive for managersAn informed and up-to-date analysis of this subject, this is an essential text for anyone studying performance management in the public sector.de Bruijn, Hans is the author of 'Managing Performance in the Public Sector ', published 2006 under ISBN 9780415403191 and ISBN 0415403197.