Manager As Change Agent A Practical Guide to Developing High-Performance People and Organizations

Any human resource development (HRD) initiative involves change; by definition, HRD implies a commitment to improving organizational effectiveness & enhancing employees' performance & productivity. Managers at all levels of the organization are being called upon to serve as "change agents," responsible for developing, implementing, & sustaining HRD initiatives. Here, Gilley offers a practical approach to developing the skills necessary for leading change at any level of your organization. From motivating people who are resistant to change, to resolving conflict & building consensus, this book shows how managers can bring out the best in everyone, with a direct effect on corporate competitiveness & productivity.Gilley, Jerry W. is the author of 'Manager As Change Agent A Practical Guide to Developing High-Performance People and Organizations' with ISBN 9780756761301 and ISBN 0756761301.