3651826
9780834203983
Build and enhance management skills with this second edition of a bestseller. Managers learn how to effectively get things done and get maximum effort from their staff. With constant changes in the health care profession this is a survival guideupdated with information on cost control, cultural diversity, quality improvement, proven techniques for customer satisfaction, and more.Umiker, William O. is the author of 'Management Skills F/new Health Care...' with ISBN 9780834203983 and ISBN 0834203987.
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