Information technology has become an essential component of contemporary society, allowing much faster and more widespread communication, not least through the growth of the internet. However, many issues concerned with the human aspects of the use of IT remain problematic despite technological advances. An enhanced ability to collect and process data, or to communicate electronically across time and space, does not necessarily lead to improved human communication and action. This book explores the social aspects of computerization, using a wide range of detailed case studies, analysed from a variety of conceptual viewpoints. A further distinctive feature of the book is that it draws epirical material from accross the world as a whole, including non-Western countries. It is argued that we should be using IT to support a world in which diversity and difference are respected.Walsham, Geoff is the author of 'Making a World of Difference It in a Global Context' with ISBN 9780471877240 and ISBN 0471877247.