Learn Act! 2000 for the Advanced User

Learn Act! 2000 for the Advanced User presents a series of topics designed for those who have gone beyond the basics of this industry-leading contact management software. Among these topics for advanced users are customizing the screen layout, adding groups and subgroups, setting up for and using e-mail, and synchronizing databases. The authors discuss several enhancements to Act! 2000, including the new Sales/ Opportunities tab, which is based on the Dale Carnegie "RM" sales methodology and assists in tracking contacts through the sales process. Act! 2000 has also added more Internet links to assist with sales training, area code updates, and sales leads; integrated more closely with Microsoft Outlook; and automated some database maintenance tasks. SalesLogix, the new owner of Act!, is also discussed.The companion CD provides the latest service packs from SalesLogix, some of the more important add-ons, and several examples of what can be done with Act!, including an Access program showing how Act! can be combined with a database program to perform basic sales functions.Berkowitz, Neal is the author of 'Learn Act! 2000 for the Advanced User' with ISBN 9781556227448 and ISBN 1556227442.