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9780333963760

Knowledge Unplugged The McKinsey & Company Global Survey on Knowledge Management

Knowledge Unplugged The McKinsey & Company Global Survey on Knowledge Management
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  • ISBN-13: 9780333963760
  • ISBN: 0333963768
  • Publisher: Palgrave Macmillan

AUTHOR

Kluge, Jürgen, Stein, Wolfram, Licht, Thomas

SUMMARY

Knowledge Unpluggedannounces the results of a major survey of knowledge management practice within the most influential companies in the world, by the most influential management consultancy group in the world. The McKinsey Knowledge Management team interviewed top executives and also investigated how far their plans were implemented in practice, in 40 companies in the US, Europe and Japan. In many companies they discovered a significant gap between the vision at the top and the reality on the shop floor.Knowledge Unpluggeddraws together their findings and presents a practical guide to improving knowledge building and sharing at all levels within an organization, vividly illustrated with case studies of best practice and common pitfalls. They argue that knowledge management is much more than simply installing a new database and can only be successful when it is at the heart of everyday personal exchanges, personal incentives and personal responsibilities at every level of the firm.Kluge, Jürgen is the author of 'Knowledge Unplugged The McKinsey & Company Global Survey on Knowledge Management' with ISBN 9780333963760 and ISBN 0333963768.

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