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9780789489500

Influencing People

Influencing People
$11.96
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Product details

  • ISBN-13: 9780789489500
  • ISBN: 0789489503
  • Edition: 1
  • Publication Date: 2002
  • Publisher: Dorling Kindersley Publishing, Incorporated

AUTHOR

Johnson, Roy, Eaton, John

SUMMARY

Practical techniques show you how to build relationships and establish rapport * Clear text and illustrations teach you how to present your ideas to individuals and to an audience. * Simple checklists enable you to recognize what motivates people and to reduce resistance in negotiations. * Accessible flow charts and diagrams explore different options for taking action and provide useful examples.Johnson, Roy is the author of 'Influencing People', published 2002 under ISBN 9780789489500 and ISBN 0789489503.

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