185542
9781884015458
Improving Service Quality Achieving High Performance in the Public and Private Sectors
by Milakovich, Michael E.
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About this item
- Condition: New
- Provider: Bookjunction Contact
- Provider Rating: 74%
- Ships From: STERLING HEIGHTS, MI
- Shipping: Standard
- Comments: New, US edition. Satisfaction guaranteed!!
Product details
- ISBN-13: 9781884015458
- ISBN: 188401545X
- Publisher: Saint Lucie Press
AUTHOR
SUMMARY
This new text focuses on quality improvement efforts for public and private services. It presents critical components of Total Quality Service, and defines the general elements necessary to achieve continuous quality improvements in services.Milakovich, Michael E. is the author of 'Improving Service Quality Achieving High Performance in the Public and Private Sectors' with ISBN 9781884015458 and ISBN 188401545X.
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