Implementing Computerisation and Information Technology for Tax Administration

This publication offers guidance to revenue agencies that are thinking of implementing computerization or information technology to improve the efficiency of their tax administration. It draws on the experience of Australia, Malaysia, Malta, Pakistan, Singapore and Tanzania, representing a range of information technology initiatives of varying scales, complexity and levels of maturity. Rather than look at overall conceptual issues, which are already well covered elsewhere, this book looks at the finer details of implementation in order to identify lessons, ideas and opportunities, both at the planning and design phase, and during implementation and review and evaluation.Offers guidance to revenue agencies thinking of implementing computerization or information technology to improve the efficiency of their tax administration. It draws on the experience of Australia, Malaysia, Malta, Pakistan, Singapore and Tanzania, representing a range of IT initiatives of varying scales, complexity and levels of maturity.Commonwealth Association Tax Administrators is the author of 'Implementing Computerisation and Information Technology for Tax Administration', published 2007 under ISBN 9780955354021 and ISBN 0955354021.