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9780471110569

Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry

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Product details

  • ISBN-13: 9780471110569
  • ISBN: 0471110566
  • Publication Date: 1996
  • Publisher: Wiley & Sons, Incorporated, John

AUTHOR

Go, Frank M., Monachello, Mary L., Baum, Tom

SUMMARY

This book covers all aspects of human resources management in the hospitality industry, placing an emphasis on 'people management' and 'service delivery'. Each chapter sets learning objectives, skills and competencies needed.Go, Frank M. is the author of 'Human Resource Management in the Hospitality Industry', published 1996 under ISBN 9780471110569 and ISBN 0471110566.

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