How to Plan, Develop, and Use Information Systems A Guide to Human Qualities and Productivity

Today, we are technically capable of producing virtually any type of computer and information system, in any size. Yet, a major problem remains: how to adapt such systems to people and their environment. This practical guide tells you how to do just that. The author argues convincingly that optimizing computers' potential requires first an understanding of people's reaction to computers and the inevitable changes that accompany their introduction into an organization.This book covers the entire gamut of human activities to automate procedures in an organization, from planning the system and designing the human-machine interface to documenting it and training the users.The book introduces the ISVIC procedure (Investigating, Structuring, Verifying, Implementing, Checking) as a means to analyze and synthesize complex subjects.Written in nontechnical language, it explores the human element in a computing environment and shows how systems engineering is more than just issues of software and hardware selection. A central theme is how to achieve a high level of quality by providing service to customers.The text is understandable to everyone involved in planning, developing, and using computers. Valuable summaries, exercises, and review questions conclude each chapter.Van Steenis, Hein is the author of 'How to Plan, Develop, and Use Information Systems A Guide to Human Qualities and Productivity' with ISBN 9780932633125 and ISBN 0932633129.