by Townsend, Patrick L., Gebhardt, Joan E.

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ISBN-13: 9780852975886
ISBN: 0852975880
Publication Date: 2001
Publisher: Financial World Publishing

AUTHOR

Townsend, Patrick L., Gebhardt, Joan E.

SUMMARY

Individually we can all learn from our mistakes and achievements, but for an organization taking an objective view of the lessons to be learnt from success and failure can be much harder. Here is a simple, practical manual that explains how to set up a review process upon the completion of a project. Three key words dominate; Identify, Integrate and Institutionalize. Based on the After Action Review techniques used by the US Army.Townsend, Patrick L. is the author of 'How Organizations Learn', published 2001 under ISBN 9780852975886 and ISBN 0852975880.

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