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9780619033637

Guide to Computer User Support

Guide to Computer User Support
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Product details

  • ISBN-13: 9780619033637
  • ISBN: 0619033630
  • Edition: 2
  • Publisher: Course Technology

AUTHOR

Beisse, Fred

SUMMARY

This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.Beisse, Fred is the author of 'Guide to Computer User Support' with ISBN 9780619033637 and ISBN 0619033630.

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