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9781138434776

Gemba Walks for Service Excellence : The Step-By-Step Guide for Identifying Service Delighters

Gemba Walks for Service Excellence : The Step-By-Step Guide for Identifying Service Delighters

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Product details

  • ISBN-13: 9781138434776
  • ISBN: 1138434779
  • Publication Date: 2018
  • Publisher: Productivity Press

AUTHOR

Petruska, Robert

SUMMARY

Petruska, Robert is the author of 'Gemba Walks for Service Excellence : The Step-By-Step Guide for Identifying Service Delighters', published 2018 under ISBN 9781138434776 and ISBN 1138434779.

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