Front-End Analysis and Return on Investment Toolkit Ringbound

Front-End Analysis and Return on Investment Toolkit is a comprehensive collection of guidelines, job aids, rich examples, and tips that give you the information needed to create performance interventions that will deliver the desired results. By using this vital resource you will be able to analyze training requests on the front end, measure worth and ROI in learning, and performance on the back end, and Identify the business need underlying the request. Clarify the desired performance outcomes. Systematically investigate and describe the current performance state. Characterize the gap between current and desired performance in terms of magnitude, value, and urgency. Identify the array of factors affecting the gap. Select appropriate, economical, feasible, and acceptable performance interventions that deliver desired results. In addition, the Toolkit provides you with a detailed glossary of terms, annotated resources, and a CD-ROM that contains all the book's job aids. This handy, user-friendly toolkit contains everything you need to solve workplace performance problems. Praise for Front-End Analysis and Return on Investment Toolkit "Harold Stolovitch and Erica Keeps have done it again! They have opened their years of experience to provide a toolkit for analyzing performance and calculating ROI." -Roger M. Addison, CPT, director, performance improvement technologies, International Society for Performance Improvement "It's not just a toolkit; it guides you on the proper strategy to use depending on the situation or groups involved, from HR to unions to operations." -Diane Mongrain, senior consultant technical training and development, Alcan International Limited "If you are a performance improvement or instructional design specialist, read and use this toolkit." -James A. Pershing, professor, instructional systems technology, Indiana University "Now we have no excuses! This toolkit puts FEA and ROI tools at our fingertips. It's practical, easy-to-use, and comprehensive. Bravo!" -Darryl Sink, president, Darryl Sink & Associates "Unique blending of best practices and science for the work that human performance improvement practitioners are now being asked to do-namely, ‘show me what you are going to do and what that is worth to the business.'" -Daniel Blair, human performance consultant, Hewlett Packard Company "Stolovitch and Keeps deliver with an easy-to-use methodology for sizing and justifying learning and performance support projects." -Jeff Wheelock, engineering services manager, Sun EducationStolovitch, Harold D. is the author of 'Front-End Analysis and Return on Investment Toolkit Ringbound', published 2004 under ISBN 9780787965358 and ISBN 0787965359.