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9780471590774

From Turnover to Teamwork How to Build and Retain a Customer-Oriented Foodservice Staff

From Turnover to Teamwork How to Build and Retain a Customer-Oriented Foodservice Staff
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  • Condition: New
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  • Ships From: STERLING HEIGHTS, MI
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Product details

  • ISBN-13: 9780471590774
  • ISBN: 0471590770
  • Publisher: Wiley & Sons, Incorporated, John

AUTHOR

Marvin, Bill

SUMMARY

Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common-sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.Marvin, Bill is the author of 'From Turnover to Teamwork How to Build and Retain a Customer-Oriented Foodservice Staff' with ISBN 9780471590774 and ISBN 0471590770.

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