First Steps in a Retail Career

This guide includes a basic introduction to retail concepts and a profile of the current retail industry for both students and professors. Giving tips to those with or without retail experience on workplace communication, customer interaction, and sales techniques, this guide provides a strong foundation for developing career skills in the retail industry. Also discussed are overall safety in the workplace and the minimization of theft. With activities and discussion points throughout, this resource facilitates active participation and conversation.Wrice, Mark is the author of 'First Steps in a Retail Career', published 2003 under ISBN 9780732979812 and ISBN 0732979811.